Translation Notice: This English translation was produced with the assistance of artificial intelligence (LLM) and is provided for informational purposes only. In the event of any discrepancy between the English and Slovak versions, the Slovak version shall prevail. The relationship is governed by the law of the Slovak Republic.
The legally binding version is available at: /sk/legal/terms
Effective from 7 July 2026 · replaces the version of 1 April 2026
1.1 Introductory Provisions
These General Terms and Conditions (the “Terms”) of DDN Consulting s.r.o., registered office Bodíky 222, 930 31 Bodíky, IČO 55 879 128, registered in the Commercial Register of the Slovak Republic kept by Okresný súd Trnava, Section: Sro, File No. 55445/T (the “Provider”), govern the rights and obligations between the Provider and the client placing the order (the “Client”) in respect of the paid services supplied under the AI Priority Map brand.
AI Priority Map is the Provider's platform and methodology, and it underpins each of the professional and documentation services offered. What those services have in common is this: data the Client supplies through a questionnaire is processed methodically and scored deterministically into a structured analytical or documentary output, and the final text of that output is drafted with the support of artificial-intelligence systems on the basis of subject-matter material prepared in advance. In these Terms, all such services supplied under the AI Priority Map brand are referred to together as the “AI Priority Map Services” or the “Services”.
These Terms apply to every AI Priority Map Service. The Provider's free online tools are governed by the separate section “Terms of Use for Free Tools”, and within the scope covered there those provisions take precedence over these Terms.
These Terms set out in detail the rights and obligations of parties who conclude a distance contract for the sale of goods or a contract for the supply of a service. The Terms in force on the day the contract is concluded form an integral part of it. Where the Provider and the Client conclude a written agreement on terms that depart from these Terms, that agreement prevails. Terms agreed in that way may not, however, conflict with other legislation.
These Terms have been drawn up in accordance with Act No 513/1991 Coll., the Commercial Code (the “Commercial Code”), Act No 40/1964 Coll., the Civil Code, as amended (the “Civil Code”), and the other legislation in force in the Slovak Republic. Should the contractual relationship contain a foreign element, the parties have chosen the law of the Slovak Republic as the governing law.
The Service is supplied to business customers only (B2B). The Client may be a legal person or a natural person carrying on business under a valid company registration number (IČO). In concluding the contract the Client does not act as a consumer; consumer-protection legislation, including the right of withdrawal and alternative dispute resolution for consumer disputes, therefore does not apply to this relationship.
1.1.1 Scope of the Services and additions to it. The subject matter, scope, output and price of each Service are those set out in its description on the Provider's website at the time of the order. The Provider may add further services built on the same methodology to the AI Priority Map range; these Terms apply to each such Service without needing to be amended. Provisions of these Terms that by their nature belong to a particular Service — the process and deadlines under clause 1.5, the output under clause 1.6, the output-linked refund under clause 1.7 — apply only to Services whose nature matches them; for the remaining Services they apply as appropriate or as set out in the relevant description.
1.1.2 Special and additional terms. An individual Service may carry special or additional terms stated in its description on the website, such as a different method of delivery, different deadlines or different guarantees. To the extent those special terms depart from these Terms, they prevail for that Service; in all other respects these Terms apply.
1.2 Subject Matter of the Service
The subject matter of the contract is the supply of an AI Priority Map Service chosen by the Client. What the Services have in common is a one-off methodical processing of data supplied by the Client into a structured analytical or documentary output tailored to the Client's company. The content, scope and output of each Service are defined in its description on the Provider's website.
As a general rule, the AI Priority Map Services do NOT include: implementing solutions, training AI models on Client data, legal, tax or other professional advice, auditing, or certification, unless the description of the particular Service expressly says otherwise. The output is informative and preparatory in nature, and the Client bears responsibility for how it is used.
Example (the AI Foundation Audit). The subject matter of the AI Foundation Audit is a one-off methodical audit of the Client's processes aimed at identifying opportunities to deploy AI agents. It covers analysis of the process data supplied by the Client, identification of the TOP 3 areas suited to AI automation, a recommended implementation framework, and an indicative estimate of the potential effect. This Service expressly excludes implementing solutions, training AI models on Client data, and any guaranteed return on investment. The remaining AI Priority Map Services have their subject matter defined in their own descriptions.
1.2.1 Special Statement on the GDPR Accountability Documentation Service
The output of the GDPR Accountability Documentation Service is a set of internal GDPR accountability documentation generated by an automated methodology from the data entered by the Client and from the state of the law as at the date of generation. The methodology and the clause library were developed with expert consultation; the Provider does not, however, claim that each individual generated document has undergone individual legal verification, and no such verification forms part of the Service. The output is not legal advice, is not legally binding, and neither certifies nor guarantees the Client's compliance with the GDPR; concluding the contract creates no attorney-client relationship or any other advisory relationship. The documents are provided “as is”, without warranties of any kind; before accepting them the Client shall review them, adapt them and formally adopt them as their own. By placing an order the Client confirms that they have read this statement.
1.3 How the Contract Is Concluded
The Client makes an offer to conclude the contract through the website, or through other communication with the Provider, by completing and submitting a form (the “order”). An order placed through the website is created the moment the Client clicks the button that completes it.
Once the order has been submitted, the Client receives an automatically generated acknowledgment at their email address confirming that the order has reached the Provider's electronic system. Any further information about the order may be sent to that address as needed — in particular the name and specification of the service contracted for, the price, the expected delivery period, the name and details of the place of supply, and a request for further details about the Client, at minimum the business name, registered office, company registration number and contact details.
The contract is concluded only once the order has been confirmed.
If an obvious technical error occurs on the Provider's side — for instance in the price shown on the website or during the ordering process — the Provider is not obliged to supply the service at that plainly incorrect price, even where the automatic acknowledgment of receipt described above has already been sent. In that event the Provider will inform the Client of the error without undue delay and send a revised offer to the Client's email address. The revised offer constitutes a new offer to contract, and the contract is concluded only once the Client confirms acceptance of it to the Provider's email address.
1.4 Price and Payment Terms
The price of the service is shown in the Pricing section of our website, or alongside the individual Service at the time of the order, and varies by the customer's region. The applicable price is stated clearly and confirmed before payment. All prices are exclusive of VAT, which is added at payment where it applies.
The price is final, complete, fixed and binding, and covers every other associated cost and expense the Provider incurs in delivering the service. VAT is applied to the price in accordance with the legislation in force (VAT rate 23 %).
The Provider reserves the right to adjust the price shown in its offer at any time. A change of price does not affect contracts concluded before that change, whether or not the service has yet been supplied.
The price is payable in advance by online payment through the Stripe payment gateway when the order is completed. The Provider issues the tax document (the invoice) and sends it to the Client's email address once payment has been received. The Client gains access to the audit once the payment gateway has confirmed payment.
Where the parties expressly agree on payment by bank transfer, the price falls due in advance against the invoice issued, with a payment period of 7 days, and access is opened once the payment has been credited to the Provider's account (IBAN: SK82 8330 0000 0027 0283 3874).
1.5 How the Service Runs (specifically for the AI Foundation Audit)
What follows applies to the AI Foundation Audit; the other AI Priority Map Services set out their own process and deadlines in their descriptions. Once the price has been paid, the Client gains access to the audit workspace. The workspace stays open for 7 days from the moment access is granted, plus a free 48-hour grace period. After that the audit closes automatically.
The audit can be reopened after that period against an administrative fee of EUR 100 excluding VAT.
1.6 Output of the Service
The output of a Service is a structured analytical or documentary output in the form of documents — as a rule PDF, and for some Services also in an editable format — the exact composition of which is stated in the description of that Service. The output rests solely on the data supplied by the Client. It is produced with the support of artificial-intelligence systems and is marked in accordance with clause 1.13 and the “AI Transparency” section.
For the AI Foundation Audit the output is a methodical audit report in PDF form (an Executive Report and an Implementation Brief), delivered within 24 hours of the intake questionnaire being completed. Delivery periods for the other Services are stated in their descriptions.
1.7 Refund (AI Foundation Audit only)
If the audit identifies no relevant area suited to automation, the Provider refunds 100 % of the price paid. The Provider initiates the refund itself, without the Client having to ask, on an objective condition: the output of the system. The Provider makes the refund within ten (10) working days of the audit outputs being delivered and confirms it to the Client in writing, by email.
The refund does not apply where:
- the Client supplied insufficient or untrue data;
- the Client did not complete the audit within the period set;
- the audit identified opportunities but the Client disagrees with them.
This refund condition is specific to the AI Foundation Audit; other services carry their own guarantee or refund arrangements, set out in their descriptions or not covered here.
1.7.1 Refund for the GDPR Accountability Documentation Service
If the Provider fails to generate or to deliver the complete set of documents which, according to the description of the Service and the Client's answers, forms part of the set ordered, the Provider refunds to the Client 100 % of the price paid. The Client claims the refund by email to [email protected] within 30 days of delivery or of the expiry of the delivery period; the Provider makes the refund within 14 days and confirms it in writing. The refund does not apply where the Client did not supply complete or truthful data, or where the Client disagrees with the content of documents that were duly delivered. The Provider gives no guarantee that the documentation will withstand an inspection by a supervisory authority; liability is limited in accordance with clause 1.8.
1.8 Liability and Limitations
The Provider's maximum liability is limited to the price paid for the service.
The Provider is not liable for:
- consequential loss (lost profit, indirect damage);
- implementation failures;
- decisions the Client takes when acting on the recommendations.
The report contains estimates, not guarantees. Actual results may differ from the estimates it sets out.
The Provider is not liable for breach of the order, nor for delay in performing or failure to perform any of its obligations under the order, where that delay or failure results from an event of force majeure. In those circumstances the time for performance is extended by a period equal to the period during which performance was delayed or did not take place.
An “event of force majeure” means any event, circumstance or cause beyond a party's reasonable control, including but not limited to: war, civil unrest, fire, flood, hurricane, typhoon, earthquake, lightning strike, explosion, strikes, lock-outs, unavailability of cloud services, prolonged shortages in the supply of energy or other inputs, epidemics, pandemics, and acts of state or government that prohibit or prevent the Provider from performing its obligations under the order.
1.9 Confidentiality, Copyright and Intellectual Property
The methodology, the scoring model, the framework, the clause library, the software, the generation tool and every output template are the exclusive intellectual property of the Provider (AI Priority Map — DDN Consulting s.r.o.). The Provider reserves all intellectual property rights in the reports, documents, calculations, marks and logos it creates in the course of the service. “AI Priority Map” is a designation of the Provider, and proceedings for its protection as a trade mark are under way. The Client may not use the designation “AI Priority Map” or the Provider's logos without the Provider's prior written consent.
The Client receives:
- a non-exclusive, perpetual licence to use the delivered output internally and to adapt it for its own purposes;
- the right to share the output with third parties in order to obtain an implementation quote.
The Client may keep copies of the materials that served as input to the audit and that are relevant to performance of the order.
Neither the Client nor the experts it engages may improperly disclose the commercial and operational circumstances, or the technical findings, that came to their knowledge in the course of work connected with the audit.
The Provider and the Client each undertake to keep confidential any documents, data or information one party has supplied to the other in connection with performance under the order, whether supplied before, during or after that performance (“confidential information”). Information that was not expressly marked confidential but is confidential by its nature also counts as confidential information. The duty to protect confidential information is not limited in time and lasts until the reason for protecting it falls away.
The Client may NOT reproduce the methodology, the scoring model or the clause library, and may not create derivative products.
1.10 Right to Refuse the Service
The Provider reserves the right to refuse to supply the service, or to cancel an audit already under way, where:
- the Client supplies untrue or misleading data;
- the input data is so incomplete that no meaningful output is possible;
- the system has been misused.
1.11 Final Provisions
These Terms are governed by the law of the Slovak Republic. Both parties will always seek to settle any dispute by agreement first. If, after reasonable effort, the parties cannot resolve a dispute between themselves in that way, it will be decided by the court having jurisdiction under the legislation of the Slovak Republic.
Because the service is supplied to business customers only (B2B), the alternative resolution of consumer disputes under Act No 391/2015 Coll., as amended by Act No 108/2024 Coll., does not apply to this contractual relationship.
The Provider reserves the right to amend these Terms. The duty to give notice of an amendment is discharged by publishing it on the website of the Provider's online store.
These Terms are valid and effective from 7 July 2026. They cease to apply once new Terms take effect.
1.12 Contact
For questions about these Terms, write to us at [email protected].
1.13 AI-Generated Output
The outputs of certain Provider services — reports and documents in particular — are produced with the support of artificial-intelligence systems. The Provider, which in respect of those outputs is a provider within the meaning of Regulation (EU) 2024/1689 — the AI Act — marks them as artificially generated in accordance with Article 50 of that Regulation; the details are set out in the “AI Transparency” section. The outputs are informative and preparatory in nature and do not replace professional legal, tax or technical assessment; the Client remains responsible for the decisions it takes on the basis of them.
1.14 Special Terms of Use for Free Tools
This sub-section governs use of the free online tools offered under the AI Priority Map brand (the “tool”), such as the “EU AI Act” tool. These special terms apply to the free tools; in all other respects the remaining provisions of these Terms apply as appropriate. Because the tools are supplied free of charge, the provisions on price, payment and refund do not apply.
1.14.1 What the tool is. From the information the user enters, the tool generates an indicative output such as a classification and accompanying documentation. That output is informative and preparatory; it is not legal advice, an audit or a certification, and using it creates no advisory or comparable relationship. Before putting the output to any use, the user must review it, adapt it and formally adopt it as their own.
1.14.2 Statement before generation (mandatory confirmation). Before the output is generated, the user confirms having read the statement about the nature of the tool and these terms. That statement covers: the indicative character of the output; its informative and preparatory nature; generation by an automated methodology from the inputs entered and the state of the law at the date of generation, that methodology being capable of error or omission; the user's sole responsibility for their own compliance; and supply “as is”, without warranty of any kind.
1.14.3 Conditions of use. The tool is for the user's own business or organisational purposes; the user enters truthful data, since the quality of the output depends on the quality of the input. In the EU AI Act tool the number of systems assessed in a single run is limited to 10; for more than that, contact the Provider. Automated harvesting of content, reverse engineering, and reselling the outputs as a service to third parties are prohibited.
1.14.4 Intellectual property and licence. The tool, the templates and the clause library are the Provider's intellectual property. The user receives a broad licence to use the generated documents internally and to adapt them. The legal texts quoted come from EU sources (© European Union, https://eur-lex.europa.eu; Download IATE, European Union).
1.14.5 Personal data. The categories of data, the purpose and the retention period are set out in the “Privacy Policy” section (free tools: 12 months). Consents are kept separate: (a) delivery of the output and service messages; (b) marketing, which stands until consent is withdrawn; (c) any interest in follow-on paid services. Consent may be withdrawn at any time.
1.14.6 Language and reference version. The tool can deliver the output in several languages. The English version is the reference version; statutory terms and quoted provisions of legislation are taken verbatim from the official language versions of the instruments concerned, while the connecting text is translated with AI support and may contain errors.
1.14.7 Availability and changes. The Provider may change the tool, suspend it or discontinue it. Content is versioned, and every output carries its generation date and content version. Where the content changes, the Provider may notify the user and allow the output to be refreshed within the 12-month period.
1.14.8 Liability. The output is supplied “as is”, without warranty; the Provider is not liable for decisions taken on the basis of it, nor for consequential loss, to the extent the law permits.