Translation Notice: This English translation was produced with the assistance of artificial intelligence (LLM) and is provided for informational purposes only. In the event of any discrepancy between the English and Slovak versions, the Slovak version shall prevail. The relationship is governed by the law of the Slovak Republic.
The legally binding version is available at: /sk/legal/terms
Effective: 07.07.2026 · replaces the version of 01.04.2026
1.1 Introductory Provisions
These Terms of Service (hereinafter also the "Terms") of DDN Consulting s.r.o., with its registered office at Bodíky 222, Bodíky 930 31, IČO 55 879 128, registered in the Commercial Register of the Slovak Republic maintained by the District Court Trnava, Section: Sro, File No. 55445/T (hereinafter also the "Provider"), govern the rights and obligations between the Provider and the Client in connection with the paid services provided under the easyAI brand.
easyAI is the Provider's platform and methodology on which its individual professional and documentation services are built. The common substance of these services is the methodological processing of data provided by the Client through a questionnaire and deterministic evaluation into a structured analytical or documentation output, whereby the final text of the output is prepared with the assistance of AI systems on the basis of pre-approved professional source materials. All such services provided under the easyAI brand are collectively referred to in these Terms as the "easyAI Services" or the "Services".
These Terms apply to all easyAI Services. The Provider's free online tools are governed by a separate section, "Terms of Use for Free Tools", whose provisions prevail over these Terms to the extent regulated therein.
These Terms further specify the rights and obligations of the contracting parties entering into a distance purchase agreement for goods or a service agreement. The Terms, in their version effective on the date of contract execution, constitute an integral part of the contract. Where the Provider and the Client enter into a written agreement stipulating conditions deviating from these Terms, the provisions of such agreement shall take precedence. Such individually negotiated conditions must not contravene any applicable legal regulations.
These Terms have been prepared in accordance with Act No. 513/1991 Coll. (Commercial Code), Act No. 40/1964 Coll. (Civil Code) as amended, and other applicable legal regulations of the Slovak Republic. Where a foreign element is present in the contractual relationship, the parties have elected the law of the Slovak Republic as the governing law.
The service is provided exclusively to business entities (B2B). The Client may be a legal entity or a natural person — entrepreneur with a valid company ID. The Client does not act as a consumer; consumer-protection provisions, including the right of withdrawal and alternative dispute resolution for consumer disputes, therefore do not apply to this relationship.
1.1.1 Definition and expansion of Services. The specific subject matter, scope, output and price of each Service are set out in its description on the Provider's website at the time of order. The Provider may expand the range of easyAI Services over time with further services built on the same methodology; these Terms apply to each such Service without any need to amend them. Provisions of these Terms that by their nature correspond to a particular Service (e.g. the course and timelines under 1.5, the output under 1.6, the output-based refund under 1.7) apply only to the Services for which they are appropriate; for other Services they apply mutatis mutandis or as per their description.
1.1.2 Special and additional terms. Individual Services may have special or additional terms set out in their description on the website (e.g. a different delivery method, timelines or guarantees). To the extent such special terms deviate from these Terms, they prevail for that Service; otherwise these Terms apply.
1.2 Subject of the Service
The subject of the contract is the provision of one of the easyAI Services chosen by the Client. The common substance of the Services is the one-off methodological processing of data provided by the Client into a structured analytical or documentation output tailored to the Client's company. The specific content, scope and output of an individual Service are defined in its description on the Provider's website.
The easyAI Services generally EXCLUDE: implementation of solutions, training of AI models on the Client's data, legal, tax or other professional advice, an audit or a certification, unless the description of a specific Service expressly states otherwise. The output is informational and preparatory; the Client is responsible for its use.
Example (the AI Foundation Audit Service). The subject of the AI Foundation Audit Service is a one-off methodological audit of the Client's processes focused on identifying opportunities for deploying AI agents; it includes analysis of process data provided by the Client, identification of the TOP 3 areas suitable for AI automation, recommendation of an implementation framework, and an indicative estimate of potential impact. This Service expressly excludes implementation, training of AI models on client data, and any guaranteed return on investment. Other easyAI Services have their subject defined in their descriptions.
1.3 Conclusion of the Contract
The Client submits a proposal to conclude a contract via the website or other communication in the form of a completed and submitted form (the "order"). A website order is created upon clicking the button designated to complete the order.
After the order is submitted, the Client receives at its email address an automatically generated acknowledgment of receipt into the Provider's electronic system. Further information regarding the order may be sent to the Client's email (in particular the name and specification of the service, price, expected delivery time, place of performance, and a request for further details about the Client — at least business name, registered office, company ID, contact details, etc.).
The contract is concluded only once the order is confirmed.
In the event of a manifest technical error on the Provider's part — for example in the stated price on the website or during ordering — the Provider is not obliged to deliver the service at such a manifestly erroneous price, even if an automatic confirmation was sent. The Provider shall notify the Client of the error without undue delay and send a revised offer; the revised offer is a new contract proposal, and the contract is concluded only upon the Client's acceptance sent to the Provider's email.
1.4 Contract Price and Payment Terms
The price is displayed in the Pricing section on the website or directly with the specific Service at the time of order and varies by the Client's region. The valid price is clearly stated and confirmed before payment. All prices are exclusive of VAT, which is added at payment where applicable.
The price is final, complete, fixed and binding and includes all related costs incurred by the Provider in delivering the service. VAT is applied under applicable law (23% rate).
The Provider reserves the right to adjust the price stated in its offer at any time. A price change does not apply to contracts concluded before the change, notwithstanding that delivery has not yet occurred.
The Provider issues a tax document (invoice) for payment, sent to the Client's email unless agreed otherwise. The price is payable in advance based on the issued invoice, due within 7 days of issuance. The Client obtains access to the audit only after payment is credited to the Provider's account. Payment may be made by bank transfer to IBAN: SK82 8330 0000 0027 0283 3874.
1.5 Course of the Service (specific to the AI Foundation Audit)
The following course applies to the AI Foundation Audit Service; other easyAI Services have their course and timelines set out in their description. After the invoice is paid, the Client obtains access to the audit space, active for 7 days from provision + a free 48-hour grace period. Thereafter the audit closes automatically. Reactivation after expiry is possible for an administrative fee of EUR 100 excl. VAT.
1.6 Service Output
The output of a Service is a structured analytical or documentation output in the form of documents (usually PDF; for some Services also in an editable format), whose specific composition is set out in the description of the given Service. The output is based solely on data provided by the Client. It is created with the assistance of AI systems and is marked in accordance with 1.13 and the "AI Transparency" section.
For the AI Foundation Audit Service, the output is a methodological audit report in the form of PDF documents (Executive Report and Implementation Brief), delivered within 24 hours of completion of the audit. Delivery timelines of other Services are set out in their descriptions.
1.7 Refund (applies only to the AI Foundation Audit service)
If the audit identifies no relevant area suitable for automation, the Provider refunds 100% of the price paid. The refund is initiated automatically and tied to an objective condition — the system output. The refund does not apply where: the Client did not provide sufficient or truthful data; the Client did not complete the audit within the set period; the audit identified opportunities but the Client disagrees with them. This refund condition is specific to the AI Foundation Audit; other services have their own guarantee/refund arrangement set out in their description or not provided herein.
1.8 Liability and Limitations
The Provider's maximum liability is limited to the price paid for the service. The Provider is not liable for: consequential damages (lost profit, indirect damages); implementation failures; the Client's decisions in implementing recommendations. The report contains estimates, not guarantees; actual results may differ.
The Provider is not liable for breach of the order or for delay or failure to perform any obligation where caused by a force majeure event. In such circumstances the time for performance is extended by a period equal to the delay. "Force majeure" means any event beyond a party's reasonable control, including but not limited to war, unrest, fire, flood, hurricane, typhoon, earthquake, lightning, explosion, strikes, lockouts, unavailability of cloud services, prolonged shortage of energy and other inputs, epidemics, pandemics, and state or governmental acts preventing performance.
1.9 Confidentiality, Copyright, Intellectual Property
The methodology, scoring model, framework, clause library, software, generation tool and all output templates are the exclusive intellectual property of the Provider (easyAI — DDN Consulting s.r.o.). The Provider reserves all intellectual property rights in the reports, documents, calculations, marks and logos it creates in the course of the service. The "easyAI" designation is a mark of the Provider; proceedings for its protection as a trademark are pending. The Client may not use the "easyAI" designation or the Provider's logos without the Provider's prior written consent.
The Client is granted: (a) a non-exclusive, perpetual licence to use the delivered output internally and to adapt it for its own needs; (b) the right to share the output with third parties for the purpose of obtaining an implementation offer. The Client may retain copies of the inputs it provided.
The Client and its involved experts must not improperly disclose commercial and operational circumstances and technical findings learned in connection with the audit. Both parties undertake to maintain confidentiality regarding documents, data or information provided by one party to the other in connection with performance (the "confidential information"), regardless of whether provided before, during or after performance, and regardless of whether expressly marked as confidential where confidentiality follows from their nature. This duty continues without time limit until the reason for protection ceases.
The Client MUST NOT reproduce the methodology, scoring model or clause library, or create derivative products.
1.10 Right to Refuse the Service
The Provider reserves the right to refuse the service or cancel an ongoing audit if: the Client provides false or misleading data; the input data is so incomplete as to preclude a meaningful output; the system has been misused.
1.11 Final Provisions
These Terms are governed by the laws of the Slovak Republic. The parties shall endeavour to resolve disputes primarily by agreement; failing that, disputes shall be resolved by a court of competent jurisdiction under the laws of the Slovak Republic.
As the service is provided exclusively to business entities (B2B), the alternative dispute resolution mechanism for consumer disputes under Act No. 391/2015 Coll., as amended by Act No. 108/2024 Coll., does not apply to this relationship.
The Provider reserves the right to amend these Terms. The obligation to notify amendments is fulfilled upon their publication on the Provider's e-commerce website. These Terms are valid and effective as of 7 July 2026 and cease to be effective upon the entry into force of new Terms.
1.12 Contact
For questions regarding these Terms, contact [email protected].
1.13 AI-generated output
The outputs of certain services (in particular reports and documents) are created with the assistance of AI systems. As their provider within the meaning of Regulation (EU) 2024/1689 (the AI Act), the Provider marks such outputs as artificially generated in accordance with Article 50; see the "AI Transparency" section. The outputs are informational and preparatory and do not replace professional (legal, tax, technical) assessment; the Client is solely responsible for decisions taken on their basis.
1.14 Special terms for the use of free tools
This subsection governs the use of free online tools provided under the easyAI brand (the "tool"), e.g. "EU AI Act". These special terms apply to free tools; otherwise the remaining provisions of these Terms apply mutatis mutandis. As the tools are provided free of charge, the provisions on contract price, payment and refund do not apply.
1.14.1 Nature of the tool. Based on the information the user enters, the tool generates an indicative output (e.g. classification and documentation). The output is informational and preparatory, is not legal advice, an audit or a certification, and its use creates no advisory or similar relationship. The user reviews, adapts and formally adopts the output as their own before any use.
1.14.2 Pre-generation disclosure (mandatory acknowledgment). Before generating the output, the user confirms they have read the statement on the nature of the tool and these terms. The statement covers: the indicative nature of the output; its informational and preparatory character; generation by an automated methodology based on the user's inputs and the legal state on the generation date (the methodology may contain errors or omissions); the user's sole responsibility for their own compliance; provision "as is" without warranty of any kind.
1.14.3 Conditions of use. The tool is used for the user's own business or organisational needs; the user enters truthful data (output quality depends on input quality). For the EU AI Act tool, the number of systems assessed per run is limited to 10; for a higher number, contact the Provider. Automated scraping, reverse engineering, and reselling the outputs as a service to third parties are prohibited.
1.14.4 Intellectual property and licence. The tool, templates and clause library are the Provider's intellectual property. The user is granted a broad licence to use and adapt the generated documents internally. Quoted legal texts are sourced from EU materials (© European Union, https://eur-lex.europa.eu; Download IATE, European Union).
1.14.5 Personal data. Scope, purpose and retention per the "Privacy Policy" section (free tools: 12 months). Consents are separate: (a) output delivery and service notices; (b) marketing — valid until withdrawn; (c) interest in follow-up (paid) services. Consent may be withdrawn at any time.
1.14.6 Language and reference version. The tool may provide the output in several languages. The English version is the reference version; statutory terms and quoted legislative texts are taken verbatim from the official language versions of the relevant legislation, while the connective text is translated with AI assistance and may contain errors.
1.14.7 Availability and changes. The Provider may change, suspend or discontinue the tool. Content is versioned; each output carries a generation date and content version. Upon a content change, the Provider may notify the user and enable an update of the output within the 12-month period.
1.14.8 Liability. The output is provided "as is", without warranty; the Provider is not liable for decisions taken on its basis or for consequential damages, to the extent permitted by law.